North Carolina Veterans Affairs

North Carolina Department of Military & Veteran Affairs (NCDMVA) goal was to replace the cumbersome benefit research and application process with a streamlined online alternative.

• Over 50 digital forms with available PDF output
• Reduced manual entry and redundancy in form processing
• Email-to-Case allows vets to submit cases via email
• Scalable to meet future needs of the agency (i.e. capable of directly connecting intake/output process to website)