The California Bureau of Field Enforcement (BOFE) division of the Department of Industrial Relations ensures that employers adhere to labor laws, especially for workers who are at a higher risk for systemic abuse. BOFE receives alleged violations of labor laws from employees, advocate groups, and industry associations, conducts investigations and issues citations for violations and wage underpayment. Vertiba customized Salesforce.com to allow BOFE to centralize their case management. Deputy labor commissioners can view labor law violations, perform inspections, record violations and cite employers for violations, record payments, as well as manage appeals and track the progress legal proceedings. The project’s goals were to bring case management into a single, collaborative system, dramatically reduce errors, and provide for easy modification as laws change.